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HP Complaint - HP poor costumer service
HP Complaint

HP Complaint


HP poor costumer service

this is the story of a costumer which Hp blocked only cause he want to warn others,

Be aware from HP service,
and dont make the same mistake like mine,

my name is Matan IM from and im not from United states,
I have made several orders for the HP spectere x360
Only 5 is showing on HP website but I have 7 charges on all of the credit cards that i've used
That caused me and my friends accounts to get blocked for several days( my friend is an US citizen)
my last 3 orders made by HP representives and after they make details mistakes in my cart
HP representives Promised me a price match to the coupon that I used for 25 percent discount after my account will be released,
So after that happen I tried to talk with HP representatives but suddenly they have no idea about my case,
So after I waste 380 minutes of international calls that cost me about 200 dollars and after I talked with 16 representives over this last 2 weeks they just send me from department to another back and forward again and again give me cause of the price match promises,
If HP wants any proves for the promises that I got from HP representives I have everything record on my phone ,
I have mentioned to HP representatives that IM using a non us number and that they can reach me with my email .
And even when they told me that they will send me an answer about my case I didn't got even 1 email from HP support (not a human respond) till far i got only automatic response.
So here I am posting this story to alert HP costumers about the uncare treatment for clients of HP,

So after I got disrespected from HP representives so many times and after they make my case as a joke also make me loose so much money cause of they're promises just to get this discount,
and after that i cant reach the hp escalations team
i decide to publish this story so everyone can know how HP costumer service works,

i just want to mention that i already bought laptops from Microsoft store and Lenovo in the US and I never had any issues with them,
and I hope that HP will not disrespect and crush any other clients like they did to me

Hp forgot about me but ill never forget them and ill try to warn many people as i can.

now HP blocked me from theyre facebook page

interesting why HP keep removing my posts when im only trying to warn all the little costumer(thats how hp treat us) from HP itself and the poor managment and how they make me waste 200 dollars and still they didnt help me at all after all hp representives mistakes and promisses

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